Shipping & Returns
We offer free FedEx Ground shipping and free returns within the continental US.
Orders are processed within 2-3 Business Days. In addition to order processing time, please allow 2-10 business days for delivery. If you need it faster, you can select two business day for $9.
FedEx does not offer service to P.O. boxes. Orders shipping to P.O. boxes will be delayed until we are able to contact you for a business or residential address.
DON'T LOVE IT? RETURN SHIPPING IS FREE AND EASY
Bernardo Fashions is 100% committed to customer satisfaction. If you are unsatisfied for any reason, you may return your purchase within 30 days of the ship date. Merchandise must be unworn, unwashed and have all tags attached. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery. Purchases are not eligible for price adjustments.
If you have any issues with the return process, please email firstname.lastname@example.org
HOW TO RETURN
1. COMPLETE AND SUBMIT THE ONLINE RETURNS FORM BELOW
You will need to access your order info to complete the form. Print out your packing slip and return shipping label.
2. PREPARE YOUR PARCEL ENCLOSING THE PACKING SLIP
Pack the items securely, in the original packaging if possible, and enclose your printed packing slip.
3. ATTACH THE RETURN LABEL IN A VISIBLE AREA ON THE PARCEL
Cut out your FedEx shipping label and attach it to the outside of your parcel, facing up. Please make sure to remove any old shipping labels and seal your package completely.
4. SHIP THE ITEM
Drop your package off at any authorized FedEx shipping or drop off center.
Please note, we do not accept any return after 30 days from the ship date.