Bernardo is dedicated to your satisfaction and we have a simple, streamlined return process! We offer FREE returns and exchanges up to 15 days from shipping date. After 15 days from shipping date returns and exchanges are $9.95. This will automatically be deducted from the total of your original order. We do not accept any returns or exchanges after 30 days from shipping date. Express shipping fees are non-refundable.
Merchandise must be unworn, unwashed and have all tags attached. We reserve the right to deny credit for any merchandise that does not meet our return policy requirements. If you believe your package was damaged in shipping, contact us within 5 days of delivery.
Purchases are not eligible for price adjustments.
Final Sale items are non-refundable.
If you have any issues with the return process, please email support@bernardo-usa.com